Press Release
| 4 Min Read

Baystate Health Selects ACDIS Clinical Documentation Query Templates from HCPro Within Artifact Health’s Mobile Platform


This partnership with HCPro and Artifact Health ensures compliance while streamlining the physician query process.

HCPro, an acknowledged industry authority in healthcare compliance, education, training and consulting for over 30 years, and Artifact Health, who provides the first and only mobile platform that streamlines the physician query process, announced today that Baystate Health in Springfield, Mass. selected the ACDIS comprehensive library of compliant clinical documentation improvement (CDI) physician query templates from HCPro to use within Artifact Health’s mobile platform.

“Baystate Health implemented Artifact Health’s mobile platform and integrated the ACDIS physician query templates from HCPro prior to the COVID-19 pandemic, which have both proven crucial to maintaining CDI productivity and engagement with providers,” explained Walter Houlihan, FAHIMA, Senior Director of Health Information Management and Clinical Documentation for Baystate Health. “Our CDI and coding teams have continued querying providers remotely, and our providers are responding, even during this challenging time, because the mobile technology is fast and easy.”

Built by a team of renowned CDI educators who applied their substantial clinical and coding experience to the design of the ACDIS physician query template library, HCPro provides the compliance and process guidance so that healthcare facilities can better capture the true complexity of their patient population. It also serves as a key resource continuously addressing critical areas of query practice including:

  • COVID-19
  • ICD-10-CM/PCS coding classifications
  • DRG groupings
  • MCC/CC diagnoses
  • Hierarchical Condition Categories (HCCs)
  • Severity of illness/risk of mortality
  • And more

“ACDIS is well-known in the CDI industry as an expert source for knowledge as part of HCPro,” said Marisa MacClary, Co-founder and CEO of Artifact Health. “The compliant templates, in combination with Artifact’s platform, help ensure high-quality, comprehensive clinical documentation, especially during a time when life-saving public health decisions depend on accurate hospital data.”

“Artifact has taken a unique approach to helping hospitals address administrative burden on physicians,” said HCPro’s Chief Product Officer, David Cella. “Physicians have raved about their newfound ability to address open queries in seconds on their mobile phones. We’re pleased to be working with Artifact and contributing our years of experience and clinical knowledge to this innovative effort.”

About Artifact Health
Artifact Health provides the first and only mobile platform that streamlines the physician query process so hospitals can improve the quality of patient records and ensure full reimbursement for services. Already in use by thousands of physicians, Artifact simplifies a traditionally time-consuming, multi-step process allowing physicians to respond to queries anytime, anywhere in seconds. By shortening average physician response time to queries by 20x, Artifact helps CDI specialists and coders receive more accurate responses faster, which can translate into millions of dollars in revenue for hospitals. Visit to learn more.

About HCPro
HCPro, a Simplify Compliance Brand, is an acknowledged industry authority in healthcare regulation and compliance for over 30 years. HCPro specializes in providing knowledge and information in a variety of products, including magazines, newsletters, books, videos, audio conferences, training handbooks, e-mail newsletters, and online courses. ACDIS was founded to specifically serve the clinical documentation specialist community and provide additional education, professional growth, program recognition, and networking opportunities. Visit and for more information.

About Baystate Health
Baystate Health is a not-for-profit integrated healthcare system serving over 800,000 people throughout western Massachusetts. Nationally recognized as a leader in healthcare quality and safety, Baystate Health has more than 12,000 employees and serves a diverse population of patients at its teaching hospital, Baystate Medical Center in Springfield as well as, its three community hospitals, several urban health centers, home care and hospice services, and a network of over 80 medical practices. A leader in medical education for more than a century, Baystate Health recently established a new regional campus of the University of Massachusetts Medical School, the first medical school campus in western Massachusetts. Baystate Health is also owner of Health New England, a non-profit health plan serving members in Massachusetts and Connecticut. For more information on Baystate Health, visit