Press Release
| 4 Min Read

Jupiter Medical Center Deploys Artifact Health’s Mobile Query Solution to Reduce Physician Documentation Burden


Artifact mobile query solution gives physicians back time to focus on patient care during the pandemic

Artifact Health, which provides the first mobile physician query platform, announced today it has been deployed by Jupiter Medical Center, the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS), to streamline their physician query process and reduce administrative burden on their providers.

“We were looking for a convenient way to communicate with our providers regarding physician queries,” said Marlene Goodwin-Esola, MSN, RNC, NE-BC, Director of Clinical Documentation Improvement at Jupiter Medical Center. “Artifact has simplified our process of sending and receiving queries and provided our clinicians with a tool to answer queries quickly and easily so they can remain focused on patient care.”

Artifact’s HIPAA-compliant, cloud-based, mobile query platform allows physicians to quickly and compliantly respond to a query with as few as three taps on their smartphone. By providing physicians with a process that is quick and easy to use, Artifact customers gain significant improvements in hospital and physician coding accuracy and publicly reported quality measures.

“The Artifact platform has enabled us to accurately code much more quickly,” said Susan Denny, RHIA, CHTS-WP, Director of Health Information Services at Jupiter Medical Center. “The automated tracking and reporting provides transparency between the CDI and coding teams, and the mobile app eliminates the burdensome query process for our providers.”

“We are extremely excited to partner with Jupiter Medical Center to alleviate administrative burden for their busy providers at this difficult time during the pandemic,” said Marisa MacClary, Co-founder and CEO of Artifact Health.

**About Jupiter Medical Center**
Jupiter Medical Center — Rated number one for safety, quality and patient satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and across the Treasure Coast region. Recognized as the region’s only independent, not-for-profit hospital, Jupiter Medical Center offers a comprehensive continuum of inpatient and outpatient healthcare services, expertise and specialties, including orthopedics and spine care, cancer care, cardiac and vascular care, comprehensive stroke, obstetrics & maternity care, pediatrics, emergency care as well as diagnostic imaging, screening, testing and urgent care. To learn more, visit

**About Artifact Health**
Artifact Health provides the first mobile platform that streamlines the physician query process so hospitals can improve the quality of patient records and ensure full reimbursement for services. Already in use by thousands of physicians, Artifact simplifies a traditionally time-consuming, multi-step process allowing physicians to respond to queries anytime, anywhere in seconds. By shortening average physician response time to queries by 20x, Artifact helps CDI specialists and coders receive more accurate responses faster, which can translate into millions of dollars in revenue for hospitals. Visit to learn more.